Frequently Asked Questions

Welcome to ZZZ Beds! Below are answers to common questions about our handmade Montessori floor beds, shipping, assembly, and returns.

Where are your Montessori floor beds made?

Our Montessori floor beds are handcrafted in the USA using traditional Amish craftsmanship. We take pride in offering quality hardwood beds made with care.

What type of wood are your beds made from?

Our Montessori floor beds are crafted from natural poplar hardwood. The wood is unfinished, allowing its natural grain and character to show.

What sizes are available?

Our Montessori floor beds are available in Twin and Full sizes.

Can I choose which side the entrance is on?

Yes! You can choose either a left-side or right-side entrance when ordering your Montessori floor bed.

Do the beds arrive assembled?

No. Our Montessori floor beds ship disassembled and require assembly at home. Assembly instructions are included.

Is a mattress included?

No. Mattresses and bedding are sold separately.

Are your Montessori floor beds in stock or made to order?

We keep a limited number of Montessori floor beds in stock. Depending on availability and order volume, additional beds are handcrafted after an order is placed.

How long does it take to make a bed?

For beds that need to be made to order, please allow approximately 4–6 weeks for production.

Beds already in stock do not require this additional production time. Shipping transit time is separate.

Do you offer free shipping?

Yes! We offer FREE shipping within the contiguous 48 United States.

Additional shipping charges apply to Alaska, Hawaii, and Canada. Please contact us for a shipping quote before ordering to these locations.

What is your return policy?

We accept eligible standard returns within 7 days of delivery.

Returned beds must be:

• Unused and unassembled.

• In their original packaging.

• In their original condition.

A 15% restocking fee applies to all approved standard returns, including in-stock and made-to-order beds.

Customers are responsible for return shipping costs.

Please contact us before returning an item so we can provide return instructions.

What if my bed arrives damaged, defective, or incorrect?

Please contact ZZZ Beds as soon as possible if your order arrives damaged, defective, or incorrect. We'll review the issue and work with you toward an appropriate resolution.

These situations are handled separately from standard returns, subject to applicable consumer protection laws.

How can I contact ZZZ Beds?

You can reach us through the Contact page on our website or use our website's chat feature. We're happy to answer questions about our Montessori floor beds.